Mastering the Old Fashioned Cocktail and New Customer Experience [Video]

What do old fashioned cocktails and customer experience have in common? You, us, and this masterclass session. Join our experts as they walk you through creating an old fashioned cocktail with a twist and a digital-first customer experience.

Let’s face it, meeting rising customer expectations is easier said than done. It takes data-driven insights, highly personalized omni-channel communications, and advanced analytics to drive revenue, brand loyalty, and retention. In this session, we will first uncover what today’s digital customers expect. Then, we look into how you can use modern, end-to-end CCM tools to meet their needs, fast.

You will walk away from this session with tactical actions you can take to start building a better customer experience, fast – leaving you with plenty of time to sit back and enjoy a good old fashioned.