GhostDraft and Compart partner to deliver advanced CCM

TORONTO, Jan. 6, 2015 – GhostDraft, an innovator in Customer Communications Management (CCM) and document automation has partnered with Compart, a leading provider of document and content technology solutions. GhostDraft recognized that insurers should discover the benefits of deeper integration links between CCM and post-composition capabilities can provide, including robust document output management. Compart’s established and proven technology was key to the partnership selection, and will complement GhostDraft’s enterprise-class CCM solution.

“Automating production and fulfilment of printed customer communications provides a significant competitive advantage by reducing cost while also improving the customer experience and ensuring compliance,” said Kurt Jackson, EVP of GhostDraft. “Compart’s post composition processing solution complements our advanced document composition capabilities.  From simple output management to fully-automated document factory enablement, Compart provides leading technology.  In addition to the business and cultural alignment, Compart’s modern services-oriented architecture was key to our decision to partner with them. ”

“Post-processing is an integral part of the document composition process,” said John Lynch, VP of Technology at Compart. “Our partnership with GhostDraft will help insurers be more efficient from a production point of view. This creates a single step document creation and processing process. This will save insurers both production time and reduce operating costs.”

Compart’s services do not stop at post-processing. One of the key cost benefits GhostDraft’s customers can receive is using Compart’s unique sorting capability to improve mail efficiency. Compart can also allow GhostDraft’s customers to easily and effectively determine what documents should go in each envelope for mail piece integrity. The companies combine to create a comprehensive solution for document creation and production.

About GhostDraft

Meet your customers’ changing needs with the leading digital engagement technology for top insurers. GhostDraft’s advanced customer communication and document automation solutions integrate into your business thus creating better experiences, greater efficiency and more agility across any platform. For more information, visit www.ghostdraft.com, email info@ghostdraft.com, or call 855-776-2016.