Insurance Solutions

Customer communications for underwriting and claims.

With an overall reduction in net written premiums, competition to capture and retain customers is fierce. So, savvy carriers focus on delivering clear, personalized, customer-centric communication, the number one reason customers choose an insurer – above pricing, products and claims.

Managing customer communications.

It should come as no surprise that insurers view systems for managing customer communications as highly strategic. Yet many of the choices available today are expensive, and require the ongoing involvement of IT in setup and operation. With constrained budgets and limited IT staff with the requisite skills, acquiring, deploying and running these systems can be a challenge.

A simpler, more affordable approach.

GhostDraft takes a fresh approach to customer communications, providing a secure cloud-based solution that requires no new infrastructure to deploy, and subscription-based pricing that makes it affordable to get started and simple to scale up or down.

End-to-end solutions.

GhostDraft Underwriting and GhostDraft Claims focus on the unique needs of insurers, with end-to-end solutions that take customer communications from data extract to document delivery. Our solutions come complete with a set of underwriting and claims templates, so you can be up and running in no time.