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15 Customer Experience Trends for 2018 (Infographic)

May 12, 2018
Every year, Temkin Group publishes a list of customer experience trends for the upcoming year, in which they identify some of the key things that CX professionals will need to be on the lookout for throughout the upcoming year.

The infographic below shows the 15 trends expected in 2018. 


2018CXTrends_TemkinGroup.jpg

Download the PDF version here.
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